Terms & Conditions

2. Medical Disclaimer

Information on this website is for general awareness only and does not constitute medical advice, diagnosis, or treatment. Content related to Cardiology, Gynecology, Orthopaedic, Nephrology, ENT, Psychiatry, Physiotherapy, Dental, Pain Clinic etc. is for educational purpose.

• Always consult qualified doctor for medical concerns. Do not delay or ignore professional advice based on website content.
• Emergency? Visit hospital directly or call +91-9109953517. Website forms are not for medical emergencies.
• Treatment outcomes vary per patient; no guarantee of specific results is provided.

3. Appointments & WhatsApp Consultation

Our online forms (Consult Expert) send data via WhatsApp to +91-9109953517 for convenience. By submitting, you agree:

• You provide accurate name, mobile, and query type. False information may lead to cancellation.
• Appointment confirmation is subject to doctor availability. WhatsApp message is a request, not confirmed booking.
• Hospital may contact you via call/WhatsApp/SMS for follow-up, reports, health camps.
• No show or late cancellation policy may apply for specialist consultations.

4. Website Use & Conduct

• You agree not to misuse website, attempt hacking, spam forms, or upload malicious content.
• You shall not copy, reproduce, or scrape content for commercial use without permission.
• We reserve right to block access if misuse detected.

5. Payments, Billing & Cancellation

If you make advance payments online (where enabled), bills are generated as per hospital tariff. Fees are non-refundable except as per hospital policy and medical council guidelines. Packages, discounts, and health checkup offers are subject to terms mentioned at booking.

6. Privacy & Confidentiality

Patient confidentiality is our priority. Medical records are maintained as per Indian Medical Council Regulations. Website uses cookies for analytics and performance. By continuing, you consent to cookie use. Personal data collected via forms is used only for treatment, communication, and legal compliance.

7. Intellectual Property

All content, logo, design, text, graphics, and code on this website are property of Navkar Hospital Raipur. Unauthorized use, reproduction, or distribution is prohibited and may attract legal action.

8. Limitation of Liability

Navkar Hospital, its doctors, and staff shall not be liable for any indirect, incidental, or consequential damages arising from use of website, delay in appointment confirmation, or reliance on website information. Medical liability is governed by applicable laws of India and clinical protocols.